Last Updated: August 24, 2026
At Oak & Elm Realty, your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or use our services. By using our website, you agree to the practices described below.
We collect information you provide directly to us, such as your name, email address, phone number, and any details you share when you fill out a contact form, request a home valuation, submit a property inquiry, or otherwise communicate with us. We may also collect information automatically when you visit our website, including your IP address, browser type, device information, pages viewed, and usage data through cookies and similar technologies.
We use the information we collect to respond to your inquiries, connect you with an Oak & Elm Realty agent, provide property recommendations, deliver requested resources such as home valuations and mortgage estimates, improve our website and services, and send you relevant communications you have opted into. We do not use your personal information for any purpose that you have not consented to.
We do not sell, rent, trade, or otherwise share your personal information with third parties for their marketing or promotional purposes. Your information is never shared with outside companies for their independent use. We may only disclose your information in limited circumstances: to an Oak & Elm Realty agent you have asked us to connect you with, to service providers who help us operate our website (under strict confidentiality obligations), when required by law or legal process, or to protect our rights, safety, or property.
No mobile information will be shared with third parties/affiliates for marketing/promotional purposes. All other categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties.
Our website may use cookies and similar technologies to enhance your browsing experience, remember your preferences, and analyze website traffic. You can set your browser to refuse cookies, but some features of our website may not function properly without them.
We implement reasonable administrative, technical, and physical safeguards designed to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
We retain your personal information only for as long as necessary to fulfill the purposes described in this policy, comply with legal obligations, resolve disputes, and enforce our agreements. You may request deletion of your information at any time.
You have the right to access, correct, update, or request deletion of your personal information. You may also opt out of receiving marketing communications from us by following the unsubscribe instructions in any email we send or by contacting us directly.
Our website may contain links to third-party websites that we do not control. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.
We may update this Privacy Policy from time to time. When we do, we will revise the "Last Updated" date at the top of this page. We encourage you to review this page periodically to stay informed of any changes.
If you have any questions or concerns about this Privacy Policy or how we handle your personal information, please contact us at info@oakelmgroup.com or (336) 600-2701. You may also write to us at 500 W 5th St, Suite 800, Winston-Salem, NC 27101.